Surrey OOH Emergency and Critical Care Service

 Located at: 2 Esher Rd, Hersham, Surrey KT12 4JY
(next to the Volkswagen Garage on the A244 Hersham roundabout)
 

HOW DOES OUR SERVICE WORK?
 

When using our NKR Surrey Emergency Service you can ask us to cover any combination of out of hours or time that suits you, ie Weekends; weekend nights; all or some weekday nights or just those irritating times that refuse to fit your rota such as illness, holidays, CPD evenings or time out for Tai Chi or skydiving. You can adjust or change these times when you want.

We are manned 24/7 by veterinary surgeons experienced in Critical Care including a Diplomate in Emergency Medicine from1st August and by specially trained veterinary nurses.

NKR does not accept first opinion clients so there is no competition with our veterinary colleagues in first opinion practices.

YOU CAN TRIAL NKR’S SURREY OOH EMERGENCY SERVICE
 

Because your practice can trial our Surrey OOH Emergency & Critical Care Service with no obligation, you and your colleagues can discover the benefits for yourselves.

Arrange your practice’s trial or discuss your OOH Emergency Service needs by ringing Wayne Smith-Gillard on 01634 666655.

YOUR PATIENTS, CLIENTS AND PRACTICE ALL BENEFIT BECAUSE
  • Your emergency patients will be seen immediately by our highly trained, qualified NKR vets and nurses, working dedicated shifts, specialising in top quality, professional emergency & critical care delivered with kindness and respect.
     
  • You’ll have peace of mind knowing that your emergency patients and clients will be treated exactly as you would wish, their care and your satisfaction are our primary concerns.
     
  • Your patients are under no pressure to be moved out by a set time in the morning and are handed back into your care when you and they are ready.
     
  • Those emergency clients & patients without transport can use our dedicated NKR Ambulance Service.
     
  • You receive same day reporting in any format you want.
     
  • Your practice is supplied with client literature, including maps & directions, carefully explaining to your clients how we work with you, how they can contact us, what action to take in an emergency and what happens at our Emergency & Critical Care Hospital.

 

First opinion vets in Surrey are using NKR’s subscription free, OOH Emergency & Critical Care Service  because we deliver the top quality treatment and care they and their clients expect.

“I have had very positive feedback from all my clients who have had to use your services. From our point of view, it is a relief to have such a dedicated team providing our out of hours service, all your staff are friendly and helpful and take the time to talk with us when needed: they seem to genuinely care about the animals and provide a top quality service. The patients are always returned to the surgery with clear history notes and clear instructions for suggested continued care; they come with I/V lines still in place and fluid lines detached but present, so that we do not have to waste our client's money by charging for another fluid set up. We are sure that our clients are now receiving a top quality out of hours service which is far superior to the service that we were providing before, and we are not as tired!!”

Christabel Moseley of Twickenham Veterinary Surgery

 

NKR’s Surrey Out of Hours Emergency Service Staff:

Angela Borchers DVM DACVIM DACVECC MRCVS
Alberta Michielletto CertSAM MRCVS
Matthew Morgan BVSc MRCVS
Julien Renard DVM MRCVS
Julien Poublon DVM MRCVS
Donna Boddie RVN
Emily O’Brien RVN
Laura Tobin BSc (Hons) RVN
Mark Morgan RVN